Shipping and returns
SHIPPING
Once an order has been placed, it cannot be canceled
Standard Shipping orders are processed within 72 hours pending credit card verification. These orders typically arrive within 3 to 5 business days (Monday - Friday) for the Continental United States.
- Express Shipping orders are proccesed within 24 hours, not incuding Saturday or Sunday. These orders typically take 2 to 3 business days (Monday - Firday) to arrive.
FREE SHIPPING On Orders Over $75 - We offer free shipping to domestic customers on orders totaling over $75. These orders will be delivered within five (5) to seven (7) business days. In the event orders, where free shipping is applied, are returned, shipping costs will be deducted from store credit issued
Orders placed during promotional sales may experience slight delays. As soon as your order ships, you will receive an e-mail with your tracking information. If for some reason you did not receive an e-mail, please check your spam folder or contact us immediately.
While we will do all we can to ensure your order is delivered on time, shoptheprintshop.com cannot be held responsible for conditions beyond our control such as severe weather, service interruptions, Federal Holidays, etc.
Returns and exchanges
We know sometimes returns and exchanges are necessary, so we want to make the process as smooth as possible. Returns are accepted for a full refund to original payment method IF they meet the criteria below.
All returns must be received by us within 14 days of the delivery date listed on tracking.
All items must be returned to The Print Shop in their original, unworn, unwashed, smoke-free, makeup -free, and odor-free condition (if you return an item with any of the above conditions, your return will be denied and shipped back to you).
Sale or discounted items are FINAL SALE and cannot be returned
All returns must have all original tags attached
To return you MUST contact us first via email, if you fail to contact us and we receive a return, your item will be donated after 15 days
Email us at customerservice@shoptheprintshop.com stating...
Your name and order number
Reason for return
RETURN DETAILS
Returns will be proccesed within 5-7 days of receipt of package if shipped with UPS or FEDEX. If shipping with USPS please allow 10 business days for processing.
The Print Shop is not responsible for return postage fees and original shipped charges are non-refundable.
Please use a postal service that provides you with a tracking number, as we are not responsible for any packages lost in transit.